How to Swap Aircraft When Accepting a Request on Tribe

‍

A step-by-step walkthrough for operators using Tribe's new Swap Aircraft on Accept feature.

Sometimes the aircraft originally requested isn't the best fit by the time you're ready to respond. Maybe another tail is better positioned. Maybe maintenance schedules shifted. With Tribe's new feature, you can now change the aircraft directly inside the acceptance flow.

Here's exactly how it works, from the moment the request arrives to the broker's confirmation.

‍

---

Broker Sends a Request

The workflow begins when a broker submits a trip request through Tribe for a specific route; for example.

‍

Operator Receives the Request

You'll see the incoming request appear in your quptes page with all the key details: the broker's name, route, date, passenger count, and the originally requested aircraft.

‍

Step 1: Click "Accept"

Open the request and click the **Accept** button. This brings up the **Accept Request** window, where you'll confirm the price and aircraft before sending it back to the broker.

Step 2: Click "Change Aircraft"

Inside the Accept Request window, you'll see the aircraft originally requested. To propose a different one, click **Change Aircraft**.

‍

Choose a New Aircraft

Select the aircraft you'd like to offer instead from your fleet. Once selected, the new aircraft appears under **"Offering Different Aircraft,"** while the originally requested aircraft is clearly shown below it as **"Originally Requested."** A green confirmation banner appears: *"Aircraft changed to [new tail] ([aircraft type])."*

Changed your mind? Simply click the **Reset** button next to the new aircraft selection. The request will revert back to the original aircraft the broker requested — no action needed from the broker's side.

Adjust the Price (Optional)

If switching aircraft means adjusting the price, update the **Accepted Price** field in the same window. This is fully optional if the price stays the same, leave it as-is.

‍

Step 4: Click "Accept & Send"

Once you're happy with the aircraft and price, click **Accept & Send**. Tribe handles the rest.

Broker Receives the Acceptance

The broker automatically receives an acceptance email showing:
- The **new aircraft** you've proposed
- The **original aircraft** they requested, for full transparency
- The **accepted price** and trip details

No additional messages or clarifications needed everything is communicated clearly in one acceptance.

‍

Change Reflected in the Broker's Quote Screen

The aircraft swap is also updated live in the broker's quote view inside Tribe. They'll see both the originally requested aircraft and your proposed aircraft side by side — making it easy to review and move forward.

‍

That's It

In under a minute, you've accepted a request, proposed a better-fit aircraft, and kept the broker fully informed — all without leaving the acceptance flow

‍

‍